Three ways a new line supervisor can gain and secure a LEO's loyalty

Three ways a new line supervisor can gain and secure a LEO's loyalty
By: Marty Katz

Everyone in law enforcement loves driving in a super-clean vehicle, so I set up a program where the Deputy of the Month winners get their assigned take-home squad detailed.

I always promised myself that when I became a supervisor, I would strive to be the kind of boss who I, as a deputy, would enjoy working for. During my time as a supervisor, I did a few things that I think got me there.

If you're a new line-level supervisor, consider stealing these ideas as a means of ensuring your bond with your troops is strong. If you're a seasoned supervisor, add your thoughts on this topic in the comments area below.

1. Citations and Slices
I was a new sergeant now responsible for a large shift of deputies. I was also in a new patrol district, working with many deputies I had never served with, and I wanted to connect with the shift.

One midnight shift, several deputies were being assigned to traffic enforcement. I drove to the location to pick a spot for our radar operation to set up and formulate a plan for the detail. The deputies writing the citations would ride two to a vehicle. The radar operator would observe the speeding vehicle and inform a deputy team of the speed, direction, and vehicle information.

The first deputy team in the line would do the traffic stop, and the next team would prepare to take the next call over the radio from the radar operator.

The other deputies would be lined up to move forward to the next position to stop the next speeder. Once this started, I left briefly and brought back pizzas. The deputy team returning from writing a citation would cycle to the last position in line; they would grab a slice of pizza and a drink there. The rotation continued for about two hours.

The assignment was a success; the deputies had dinner on me, and the gesture spread like wildfire. I immediately established camaraderie with the shift.

2. A Detailed Ride
Nothing shows more support for the troops than actual support. I remember when I received Deputy of the Month, Unit of the Year, and other such acknowledgments, the joy and satisfaction I felt was immeasurable. I wanted to work harder, and I did. When I received Deputy of the Month, it was a certificate or letter presented during roll call, and then it was right back to work.

Once I was comfortable with being a sergeant, I decided to do something a bit different. When I nominated one of the deputies on my shift for Deputy of the Month, they received the honor that deputy had their take-home vehicle professionally cleaned and detailed in addition to the written certificate and ceremony. Everyone in law enforcement loves driving in a super-clean vehicle. This was my way of thanking the deputy for an outstanding job. At first, I covered the cost until the concept caught on, and it became part of the award process. This was another way to develop loyalty between the supervisor and the troops.

3. The UOF Chair
From 2002 to 2007, I was assigned to the busiest district in our department — a department of more than 6,000. I served as a detective, crime suppression team leader, and patrol sergeant during that time. This was an extremely active inner-city district, and every night was full of arrests, chases and all the problems associated with such activity.

We filled out a significant number of use-of-force reports. Anytime a deputy uses pepper spray, TASER, baton (collapsible or regular size, PR-24, nunchaku) or certain defensive tactics techniques, a two-sided Use of Force Report must be completed before the shift ends. The front side was fill-in-the-blanks and boxes, and the other side was for a deputy narrative and supervisor review with their own narrative.

Some nights, many such reports needed to be completed. This documentation went up the chain of command to the district chief, a copy to IA, and a copy to Training. Luckily, there were enough sergeants on shift to handle the large number of calls for service and the piles of paperwork needed to document everything.

The concept I developed — the Use of Force Chair — arose from a need to keep on top of the daily stack of reports that needed a supervisor's signature before the end of the shift. Because I was responsible for documenting if the force was within policy, I would call the deputy in after their reports were complete. The deputy would sit in a chair next to my desk, and we would review and discuss the report.

To my advantage, I was the chief defensive tactics instructor for the department and an instructor at the police academy for decades, so I knew our policy thoroughly. If the action taken by the deputy was within policy, I noted that, completed my narrative, and forwarded a copy up the chain. If the deputy's action were commendable, I would also complete a Letter of Commendation and forward that up the chain of command.

If the action was out of policy, the deputy knew that they should prepare for further investigation into the incident. I knew when to back off and protect the deputy's rights. This was a clear example of a supervisor taking the time to ensure the troops had the opportunity to interact individually. When I had to use force, I completed the same form and then met with the command staff. At that level, there was no use of force chair for me, but for the deputies, it was just another way of being there for them. Letting them know we had their back.

Conclusion
These and other concepts worked in bringing the shift closer. The streets are a dangerous place, the courtroom is an adversarial place; even the chief's office can be a scary place. The shift supervisor's office should be a safe place, a haven where mistakes are corrected, praise given, and one can remove one's ballistic vest.

Marty Katz is a retired sergeant with the Broward Sheriff’s Office in Fort Lauderdale, Florida. During his 34-year career, his assignments included field training officer, SWAT team member, undercover narcotics detective, academy instructor, street crime suppression unit, and supervisor of Recruitment, Criminal investigations, and Patrol. Marty is a Florida Department of Law Enforcement certified instructor (Firearms, Defensive Tactics, Driving, First Responder, Ethics, and Human Diversity), Expert Witness for Use of Force issues, a member of ILEETA, and past Florida Chapter Director for the International Association of Ethics Trainers In addition, Marty has trained in Japan with the Tokyo Metropolitan Riot Police and is a martial arts instructor. Marty is the owner and chief instructor of Crimewave Solutions, a training company for officer survival and common sense self-defense. Past the Uniform, Hot Potato, and From Another Dimension are three books authored by Marty and available on Amazon.